Frequently Asked Questions

Everything you need to know about our premium gear and services.

What is the WANDRD Lifetime Guarantee?

We stand by the quality of our gear. All WANDRD products come with a lifetime guarantee against manufacturing defects, ensuring your carry solutions last a lifetime of adventure.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days, depending on customs processing.

What is your return policy?

We offer a 30-day return policy for all unused products in their original packaging. Simply contact our support team to initiate a return or exchange.

Are WANDRD bags waterproof?

Our bags are constructed with weather-resistant materials and YKK weather-resistant zippers to protect your gear from the elements. While not fully submersible, they are designed to handle heavy rain and snow.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to local import duties and taxes which are the responsibility of the customer.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as flexible financing options through Shop Pay Installments.